Collector TrainingAcademy · Midwest Service Bureau
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The Legal Clerk

recovery law, forwarding economics, and the MSB operating system

The legal desk from first principles — what makes a claim provable, how the recovery ladder converts a balance into money, the economics of forwarding to counsel, and the operating rhythm that keeps a placed account moving.

The Legal Clerk training track

What this track covers

Subject areas this track covers. Sign in to work through the modules.

  • What makes a debt a provable legal claim
  • Statutes of limitation and the cost of an aging file
  • The recovery ladder from demand letter to execution
  • Screening the gates: bankruptcy, disputes, deceased, servicemembers
  • Forwarding economics, letter fees, and the spread
  • Scoring a queue and the expected value of suit
  • Managing an attorney network as a supplier P&L
  • The weekly operating rhythm of the legal desk