Collector TrainingAcademy · Midwest Service Bureau
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FDCPA Compliance

Fair Debt Collection Practices Act (15 U.S.C. §1692) + Reg F

The federal rules that govern how a collector may contact a consumer — permitted contact windows, required disclosures, prohibited practices, and the validation and dispute process.

FDCPA Compliance training track

What this track covers

Subject areas this track covers. Sign in to work through the modules.

  • Who the Act covers and what counts as a debt
  • Permitted contact times, places, and frequency
  • Required disclosures and the validation notice
  • Prohibited practices: harassment, false statements, unfair methods
  • Consumer disputes, cease requests, and attorney representation
  • Electronic communication under Regulation F