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FDCPA Compliance
Fair Debt Collection Practices Act (15 U.S.C. §1692) + Reg F
The federal rules that govern how a collector may contact a consumer — permitted contact windows, required disclosures, prohibited practices, and the validation and dispute process.
What this track covers
Subject areas this track covers. Sign in to work through the modules.
- Who the Act covers and what counts as a debt
- Permitted contact times, places, and frequency
- Required disclosures and the validation notice
- Prohibited practices: harassment, false statements, unfair methods
- Consumer disputes, cease requests, and attorney representation
- Electronic communication under Regulation F
Other tracks
- State Law & LicensingState-by-state collection statutes
- HIPAA & Medical DebtPHI handling for healthcare receivables
- MSB Best PracticesMidwest Service Bureau collector playbook
- The Legal Clerkrecovery law, forwarding economics, and the MSB operating system
- Running the Invoice Recovery NetworkInvoice Recovery Network operations
- IRN Field Operationsoutreach infrastructure, platform limits, and data sourcing